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Frequently Asked Questions!
Why is TRUE FRESH better than other brands?
Our items are manufactured using high quality processes and each step is monitored carefully during production.
What is your return and refund policy?
We offer flexible and customer-friendly policies. Items can be returned within 30 days of purchase.
If the item is defective, we will refund you the purchase price. In other cases, our friendly QC team will step in.
Which products does TRUE FRESH sell?
Our store has the best products for your Laundry and Bathroom.
We sell Washing Machine Cleaning Tablets in the Laundry category and Toilet Brush Sets in the Bathroom category.
Do I need a membership to order from TRUE FRESH?
No membership is required to order from TRUE FRESH. You will need to register for an account on our site to place orders. Creating an account will also allow you to receive notifications on processed orders and enable you to receive shipment notifications.
Is there a money back guarantee?
Yes! If you aren’t fully satisfied with TRUE FRESH products, we will refund your purchase price.
What is your delivery time?
We usually deliver within 2-5 business days. However, we request your patience during any unforeseen situations that are out of our control like snow storms.